Viverae

Health Management Analyst

Job Location US-TX-Dallas
ID
2018-1951
Type
Regular Full-Time

Overview

The Health Management Analyst (HMA) is responsible for pivotal client support and other key analytics-driven activities that provide program validation and product innovation. Working closely with Client Services, this individual will be responsible for analytics, reporting, and presentations for Viverae’s clients.  In addition, the HMA will participate in key projects for the Business Operations department, and make strategic recommendations that positively impact internal and external reporting. The ideal candidate must be able to communicate clearly and effectively in both written and verbal formats, and have past experience working with sophisticated brokers, consultants, and large employers.

Responsibilities

  • Collaborate with Client Services to serve as Reporting and Analytics SME for a roster of large, complex clients, including delivery of live presentations
  • Work with Technology teams to provide matching and cross-platform analytics utilizing claims analytics tools and Viverae Health Management System
  • Maintain an in-depth knowledge and understanding of Viverae’s corporate strategy, plans, programs, and critical issues in order to develop other meaningful client reports
  • Create and update Viverae Block reporting to support Sales, Marketing, and Account Management
  • Prepare ROI and SLA metrics to support Account Management Team
  • Maintain standard reporting calendar to support Account Management Team
  • Support production of white papers and case studies utilizing claims analytics and block analysis
  • Collaborate with Innovation team on new standard reporting and analytics design and creation
  • Provide resource planning, management and resolution of impending issues
  • Travel required for client and prospect presentations
  • Other duties as assigned

Qualifications

  • 4+ years in health and/or wellness related field or equivalent combination of transferable experience and education
  • High-energy, results-oriented approach to completing projects with ability to work in a fast-paced environment juggling multiple priorities
  • Demonstrated knowledge of and skill in creativity/innovation, customer service, group presentations, group process facilitation, facilitation, interpersonal relations, oral communication, project management, quality management, and teamwork
  • A strong business acumen, proven expertise in oral/written communication, the ability to compile and present information to Senior Leadership with demonstrated analytical problem-solving and decision-making capabilities are essential
  • Must be a motivated self-starter who will be able to manage multiple projects utilizing excellent time management, conflict resolution and creative skills requiring minimal supervision
  • Advanced Word, PowerPoint, and Excel skills a must

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